For Our Residents
The Property Assets and Operations Department of CHCDC is always ready to serve you. However, this page is for residents of CHCDC Properties listed on the Housing Overview Page. If you are a resident of Metro Villas, Bridgeport Properties, or Hollywood Palms, please call the Managers Office listed on the How to Apply page if you need any assistance.
In order to provide you with the best customer service, we have now made it easier for you to complete a Maintenance Request, provide Suggestions and voice your Concerns to us by clicking on the e-mail links above. In addition, we will soon be installing suggestion and maintenance request boxes at each apartment community.
Many of you have seen vast improvements to your properties with new gates and entry systems. Other improvements planned are improved lighting, signage, address numbering on the rear of buildings, paint and much more. We appreciate your patience as we move forward with our plans to provide you with quality affordable housing and great customer service. Our Property Operations Manager, Sam Williams, can always be reached Monday through Friday from 8:30 am to 5:00 pm at 619-584-1535 to take maintenance requests or respond to any question, concern or suggestion you might have.
If you have an emergency after hours or weekends, we are ready to answer the call. Our Maintenance Supervisor, Joe Anaya, is available at 619-995-2387. Please call him for emergencies only when our office is closed including, but not limited to, loss of heat, loss of power, fire, flood, and loss of hot water. We are proud to announce the launch of our new property management software that will enable you to pay your rent from any computer along with other great features. It is not necessary to use this feature to pay your rent or fill out a maintenance request, but it is a convenient alternative to coming to our main office. This resident portal will be a very efficient way to bridge the gap in communication between you and the management office. Simply go to http://www.cityheightscdc.propertyware.com/ and click on “Tenants” to log in. The site is designed to provide you with excellent service and convenience. Our computer lab here in the office may be used during business hours to access the portal. Our staff is also available to help with any questions you have or you can contact Thomas Peterson, Management Analyst , at 619-584-1535, ext 118.
If for any reason you feel your concerns have not been responded to by our courteous and professional staff, the Property Assets and Operations Director, Lawrence M. Graff, would like to hear from you. You can e-mail him directly or call during normal business hours at 619-584-1535.
We wish to thank all of our residents for their cooperation and support as we work together to revitalize our community and improve our neighborhoods as a team.
